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User testing for product optimisation

Make your apps truly user-centric by optimising the user experience based on the feedback from real users.

Partners who trust us

HeliosBomagImmocloudKieback&PeterPhyweSpringerStrabagrbbLeasingMarkt.deSchweizerisches Rotes KreuzMalteserSparSternburgUZH ZurichTU BerlinADACFreie Universität BerlinInsidersChariteHeliosBomagImmocloudKieback&PeterPhyweSpringerStrabagrbbLeasingMarkt.deSchweizerisches Rotes KreuzMalteserSparSternburgUZH ZurichTU BerlinADACFreie Universität BerlinInsidersCharite

Build better products with users’ feedback

Smooth user experience is what tells apart great products from the rest and this doesn’t happen by chance. It’s the result of a planned effort aimed at understanding the user and how they’re interacting with the product and then iterating based on these insights. One of the methods we like to use is checking in with the users and gaining feedback through user testing. This allows us to determine whether there are any friction or pain points on the user’s journey so that we can improve the product or feature or build a new product informed by the test results. 

Advantages of user testing

Understanding

Understand the users

Understand how users are using the product and gain valuable insights into their behaviours and thoughts.

Accessibility

Improve user satisfaction

By fixing usability issues, you can improve the overall user experience, leading to higher user satisfaction and engagement.

efficiency

Increase efficiency

A product that is easy to use and navigate can help users complete tasks more efficiently and effectively.

reduce costs

Reduce development costs

Identify usability problems early so that necessary changes can be made before implementation, saving time and money in the long run.

Optimise

Optimise existing product

Understand what may be causing friction or usability problems and implement changes to improve and optimise the user experience.

validate

Validate a concept

Test a new product or feature idea with real users before investing money and resources to ensure it resonates with your target group.

How does it work?

The following steps may precede the creation of an interactive prototype.

  • First the goals and objectives of the user test need to be defined.
  • Next we recruit participants matching your target user group.
  • Then we’ conduct the user test, during which the participants are asked to perform specific tasks while using the product.
  • Once the testing phase is completed, we collect and analyse the data to identify the issues and areas for improvement.
Contact us

We are looking forward to your project!

Would you like to open up new digital worlds with your company or organization? Write us a message or call us! We will get back to you within a few hours.